FAQs

What are MOCHI sandals made from?

Leather uppers and a leather sole, across every style in the collection.

How do I know my size?

Each product page lists the sizes currently available for that style. If you’re between sizes or unsure, reach out via Contact Us before ordering.

How do I care for my MOCHI sandals?

Wipe clean with a soft, dry cloth after wear. Keep away from prolonged direct sunlight and standing water, and let them air-dry naturally if they do get wet — never near direct heat. Store in a cool, dry place when not in use.

What payment methods do you accept?

[PLACEHOLDER — payment methods pending confirmation before launch.]

How long does delivery take?

[PLACEHOLDER — shipping timelines pending confirmation before launch.]

What’s your return policy?

See our Refund and Returns Policy for the full details.

Is the Father + Son collection available now?

Not yet. MOCHI currently sells our adult men’s collection only — kids’ sizes are part of the plan but aren’t available yet. Read more on Our Story.

How do I track my order?

Visit Track Your Order and enter your order number and billing email.